Common questions
What are "state fees" and are they included?
State fees (annual report filing fees, reinstatement fees, late penalties) are paid directly to your state and are separate from our service fee. We confirm the exact amount before filing anything — no surprises.
Which plan do I need if my state requires tax clearance?
Premium. Tax clearance involves the state revenue department, not just the Secretary of State. It adds 2–4 weeks and is handled end-to-end in the Premium plan. States like CA, TX, NY, IL, AR, PA, NJ require it.
How fast is the Standard plan?
We start filing within 48 hours of payment. Processing time after that depends on your state — from 3 business days (Nevada) to 90 days (California). We show you the estimate when you check your entity status.
What if my EIN was deactivated?
If your EIN was deactivated because your entity dissolved, it can often be recovered (not reapplied for) using the same number. This is included in Premium. For Standard and Compliance+, we can advise but don't handle the recovery.
Can I upgrade my plan after paying?
Yes. Reply to your confirmation email and we'll apply the difference toward the upgrade. We handle this on a case-by-case basis within 48 hours of purchase.
What's your refund policy?
If we can't successfully file your reinstatement (state refuses, entity is beyond revival, or other legal barrier outside our control), we refund the service fee in full. State fees paid are non-refundable — those go to the state.
Not sure which plan? Check your entity first.
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